Social media growth
· 48% of Americans have personal account on Facebook, MySpace, LinkedIn, and other networking web sites
· Increasing the number of Facebook users to 487 million and they expected to reach 500 million within months
· More than 40% (which is 7.8 million) of the population in US have Facebook account, and it rising to reach 125 million
· In 2009 Twitter has been well-known
· The number of Twitter users is 105 million and they tweets more than 50 tweet per day
· MySpace have 119 million members. The number of Americans is 75 million
· The users of LinkedIn is more than 60 million
· The United States upload more than 32.4 million videos per month
· Increasing the number of blogs
* Business people realized the power of social media in marketing
* Web 2.0 is the second generation of WWW, which is FB and Twitter
* Social media website where all users can communicate with each other easily
* Social media is a great tool for marketing and selling. According to ForeSee statistics many social media users do online shopping
* Social media users like to communicate with their favorite brand to know more about it
* Many users interact with retailers
* Retailers can have an advantage of the social media by having loyal costumers
* Building relationships between the brand and costumers via social media
* Retailers must beware by using this tool
* High percent of young people use social media
* Retailers are using the most popular websites
* Each social media sites has different standard of using
* Facebook is a perfect tool for selling and interact with customers
* Twitter is an excellent social media site for customer service and marketing your company
* YouTube is suitable for promotions and commercials
* Not all social media are proper for retailers
* Facebook have the largest amount of people so it’s a good start for retailers who want to communicate with customers
* 250,000 + website owners start to join Facebook
* 100 million + access Facebook from mobiles
* In 2009 the number of advertisement has quadrupled
* Facebook is more popular than Yahoo
* 80% of costumers that shop online use Facebook
* Facebook is the favorite social media site among different ages
* Facebook females’ users are 70.6%
* Facebook males’ users are 61%
* 61% of users are 26 + year old
* Facebook is an effective tool to share product/brand preferences and purchasing decisions
* Twitter allow users to send/read massages known as tweets, which are 140 characters
* The format of Twitter is way different from Facebook. You select users as Followers and the Follow you by that action whatever you tweet about your followers can read it, reply or retweet
* The number of registered in Twitter is more than 105 million
* 17 million in the United States
*Retailers can easily build customers loyalty
*Retailers must know how to use Twitter because it have different format than Facebook
* Retailers must know this social media plat form suits their strategy
* Twitter is a perfect tool for sellers to offer a customer service or do campaigns
* Twitter users in the US 5% in 2008 and increased to 87% in 2010
* Twitter is compared to live TV
* About 2/3 of Twitter users access to the social media by their phones
* 51% of Twitter users follow companies, brands or products
* Twitter performance in broadcasting is as good as Facebook
* 71% of Twitter in the US is older than 25 years, which makes it strong channel for brands o use in communicating with customers
* Facebook and MySpace both of them have games and all of them under on umbrella which is play, collect points and challenge other users but it depends on the game theme
* There are many games and each game have more than 20 millions players per month
* Users have an option to increase their points by buying more points for cash
* Youtube; upload, share and view videos
* Crated in 2005-sold to Google in 2006 for 1.65$ billion
* Individual and company can create a channel on Youtube and you can receive and add comments
* Official videos channel gives the customer feeling for both the brand and the culture
* Flickr is sharing personal photos
* In 2009 Flickr host more than 4 billion images
* Buzz is a social media tool from Google it integrates with Gmail users they can share links, photos, videos, and comments
* Google Buzz is a social network website like Facebook and Twitter
* Private social-media are owned by the brand itself
* Engaging customers in feedback about it product and service
* Blogs= web log it’s a type of website/webpage. The users called bloggers
* It allows bloggers to read and write comments on a specific topic
* Retailers are using blogs to engage in:
1. Giving them a background about their brand
2. Bloggers who post an comment that can help to promote and spared the brand
* Location-Based- users can share their locations through GPS, mobile email or text
* Brands through these applications will have loyal costumers